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How to Fix Internet Explorer 9 Crashes When Open YouTube

Saturday, March 19, 2011


The main reason for crashing Internet Explorer 9 when you open YouTube or similar sites is incompatible extensions, especially download manger, YouTube video downloader (BHO) and old display adapter. As in Firefox, IE9 has no built-in option for automatically checking incompatible add-ons. Therefore, some Add-ons installed in IE7 or IE8 may become incompatible after you upgraded to Internet Explorer 9 (IE9).


Following are few methods to find out and eliminate IE9 crash. First, try YouTube or any problematic site by disabling all add-ons and extensions. For that, Right click IE9 icon and select InPrivate Browsing. In ‘InPrivate Browsing’ mode, all toolbars and extensions are disabled by default.

If Internet Explorer 9 no longer crashes, try disabling extensions one by one, especially BHOs of download manger, YouTube downloader, etc. In this way, you can identify the problematic add-on and disable it.


If the problem still persist, try resetting Internet Explorer altogether by going to Network And Sharing Center - Internet Options – Advanced – Reset.


Another reason for IE9 crash is incompatible or old display driver. To solve that, go to Network And Sharing Center - Internet Options – Advanced and check the option Use Software Rendering Instead Of GPU Rendering, then save the settings.


I hope the above tips may help you solve IE9 crash issue on YouTube or any website (via)

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7 Response to "How to Fix Internet Explorer 9 Crashes When Open YouTube"
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Anonymous said...
8:46 PM, April 22, 2011  

Great article! Disabled the BHOs and Youtube works great. Thanks!

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Anonymous said...
9:28 AM, May 05, 2011  

Tried all these suggestions, unfortunately I still have the issue, will troubleshoot and if I find a solution will post details here.

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Anonymous said...
9:51 AM, May 05, 2011  

Further to the above post (still crashing even after trying solutions above).
Managed to fix my problem, switched to ie9 64bit (if you're running Windows 7 64bit it will already be installed, just find it on the start menu, right click it and select "Pin to Taskbar" then remove the ie icon).

At this point your ie9 shouldn't crash when viewing you tube or any other flash video, unfortunately it won't play either. So.....you will need a new version of flash, currently the release versions of flash do not support 64bit browsers, however there are 64bit beta players on adobe's website that work fine for most people.

Hope that helps a few people.

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joji said...
1:19 AM, May 20, 2011  

my IE9 is not opening and showing

Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 9.0.8112.16421
Application Timestamp: 4d76255d
Fault Module Name: igdumdx32.dll
Fault Module Version: 8.15.10.2302
Fault Module Timestamp: 4d558979
Exception Code: c0000005
Exception Offset: 00009754
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 320d
Additional Information 2: 4edd9d66ee480f698f7a8471ff5bf4c7
Additional Information 3: fb88
Additional Information 4: 79a0529db8dfe57251a51521518a9816

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409



I could not solve the issue

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Anonymous said...
10:34 PM, June 01, 2011  

Brilliant - I was having the same problem and the fix detailed below worked a treat for me. The new Adobe flashplayer required (test release of Square) works OK too:-

Further to the above post (still crashing even after trying solutions above).
Managed to fix my problem, switched to ie9 64bit (if you're running Windows 7 64bit it will already be installed, just find it on the start menu, right click it and select "Pin to Taskbar" then remove the ie icon).

At this point your ie9 shouldn't crash when viewing you tube or any other flash video, unfortunately it won't play either. So.....you will need a new version of flash, currently the release versions of flash do not support 64bit browsers, however there are 64bit beta players on adobe's website that work fine for most people.

Hope that helps a few people.

gravatar
Anonymous said...
11:02 PM, November 24, 2011  

Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 9.0.8112.16421
Application Timestamp: 4d76255d
Fault Module Name: MSHTML.dll
Fault Module Version: 9.0.8112.16437
Fault Module Timestamp: 4e5eef87
Exception Code: c0000005
Exception Offset: 003e8925
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

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Anonymous said...
9:25 PM, December 30, 2012  

Regarding the software rendering solution, this is not a fix, it is merely a crude work-around. Microsoft is incompetent and Intel doesn't care about legacy products. Their attitude is that if your product doesn't work well then you should just buy a new one from us.

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